SHipper Support
Find immediate support for your freight needs:
Freight Support
If you actively ship freight with TLI, contact our Customer Service team at
610-280-3210 ext 0 or CSTeam@tli.email.
Billing Support
If you have trouble with an invoice, contact our Accounting team at
610-280-3210 ext 7 or Accounting@tli.email.
Vendor Routing
If requested to contact TLI for routing instructions, please contact
610-280-3210 ext 0 or CSTeam@tli.email.
Are you a Carrier looking for help?
Please find additional help on our Carrier Page.
freight support
Team of Freight experts
Ready to support every challenge.
Our team has battled through supply chain challenges for 30 years and look forward to tackling the next. With our industry knowledge and resources, feel confident to get enough information to make the right decision for daily challenges.
Viewpoint TMS
A Self-Service Portal.
ViewPoint TMS allows shippers the ability to book, track, file claims, and much more supporting actions. If you can’t find what you need, our team is ready to assist you.
expert support
Be confident with experts in your corner.
logistics experts
Routing freight is our passion at TLI. Our operations team is capable of routing all mode types including less-than-truckload, volume, white-glove, all types of truckload, international, and much more. Find confidence in routing with the right option with TLI logistics experts.
audit specialists
Nobody likes surprise charges on their invoices, but some times it happens. Our team of expert auditors help alleviate costs by knowing industry standards and being experts in freight bills. Giving you a team player to help ensure accurate freight bills are processed.
account experts
Gain access to experts in managing your account. Your dedicated expert will meet with you to discuss recommendations and overviews of your program to ensure goals are met and problems are solved.
claim specialists
Claims happen routing freight. Our team can provide a dedicated claim specialist to help you through the process. Expert advice can help make sure current and future recoveries in claims.
Shipper Resources
denisty calculators
Calculate DensityFind your shipment’s density with TLI’s free Density Calculators.
(Density Calculator is built into ViewPoint)
ViewPoint Resources
Troubleshoot ViewPointHaving an issue in ViewPoint? Find helpful content such as user guide, training videos, and more here.
logistics Resources
Industry GuidelinesFind general guidelines and helpful content to aid in your every day shipping process.