Discover how TMS Shipping Tracking with ViewPoint TMS provides seamless, multi-modal freight visibility, integrating with carrier networks for precise tracking.
A Personal Story: Tracking Freight to Simplify Customer Communication
Over seven years ago, when I first started in sales, I flew out to meet a customer in California. Their customer service (CS) team was grappling with a common challenge: how to maintain clear internal communication with their warehouse team regarding shipment statuses. They were used to traditional tracking by standard motor carrier reference numbers (Pro# and BOL#) but needed a solution that aligned better with their internal processes, such as using PO and order numbers.
I spent the day with their team, showing them how to use ViewPoint TMS to track freight using their own internal reference numbers, allowing seamless updates between customer service and the warehouse. This experience highlighted a key benefit of TMS shipping tracking—aligning with shippers’ needs for operational efficiency and clear communication.
Why Shippers Need Real-Time Freight Tracking
Knowing where your freight is at every moment is crucial. Whether it’s a parcel delivery or a full truckload shipment, shippers rely on accurate tracking information to keep their operations running smoothly. ViewPoint TMS delivers this visibility with real-time tracking that supports each mode of transportation. Integrated with a vast network of carriers, ViewPoint TMS covers everything from parcel and less-than-truckload (LTL) to partial truckload (TL) and full truckload (FTL) shipments. And if your company works with additional carriers, we can incorporate these as well, ensuring full freight tracking coverage.
One of the unique strengths of ViewPoint TMS is its integrated search functionality. Many shippers don’t always rely on standard pro numbers or tracking codes. Instead, internal references like PO numbers or order numbers might drive their operations. ViewPoint TMS adapts to these needs, supporting custom tracking with your preferred reference points, making it easy for each department to track shipments. Customer service, finance, and warehouse teams can access shipment data whenever needed, enhancing overall company-wide visibility.
Multi-Modal Tracking for Every Shipment Type
ViewPoint TMS was designed to meet the diverse tracking needs of shippers. Here’s how it supports each mode of transportation:
- Parcel: Ideal for small shipments, parcel tracking keeps a close watch on high-volume, low-weight goods, especially important for e-commerce or small goods.
- LTL (Less-Than-Truckload): When shipments don’t need a full truck, LTL tracking allows you to consolidate loads with other shipments, ensuring economical transport for smaller freight.
- Volume and Partial TL: For shipments larger than LTL but less than a full truckload, ViewPoint TMS offers volume tracking. This mode balances cost with flexibility, ideal for medium-sized shipments.
- Full Truckload (FTL): FTL tracking is essential for shipments that fill an entire truck, often critical for large, single-destination loads. With FTL tracking, shippers have full visibility, reducing risk for high-value or sensitive freight.
ERP Integration for Better Data Acces
Many shippers need their tracking data integrated with internal systems, like ERP platforms, to keep customer service, logistics, and finance on the same page. ViewPoint TMS allows easy ERP integration so your tracking information is available company-wide. Whether your team prefers tracking by PO numbers, order numbers, or another internal reference, ViewPoint TMS customizes tracking to fit your needs. This flexibility is especially helpful for streamlining interdepartmental communication, as your entire team has quick access to the shipment data they need without logging into multiple systems.
Archiving and Regulatory Compliance for Critical Freight
For some shippers, tracking involves more than just real-time location; it requires a detailed shipment history. Regulated freight often mandates careful documentation, including Bills of Lading (BOL) and Proof of Delivery (POD) records. ViewPoint TMS automatically archives these essential documents for seven years, ensuring compliance and easy retrieval. With all shipment data archived securely, your team can make informed supply chain decisions, whether for strategic planning, risk management, or regulatory audits.
Why Shippers Trust TLI’s ViewPoint TMS
Since Translogistics Inc. (TLI) was founded in 1994, we’ve built a strong reputation in shipping technology, delivering dependable tracking and shipping solutions. ViewPoint TMS not only simplifies tracking across multiple transport modes but also extends support for freight quotes, claims management, and beyond. Our decades of experience make ViewPoint TMS a trusted choice for shippers who need reliable tracking and data-backed logistics planning.
ViewPoint TMS transforms TMS shipping tracking, offering flexible, real-time insights that go beyond standard systems. With multi-modal tracking, ERP integration, and extended document archiving, it’s a system designed to simplify freight management and support informed logistics decisions across your organization.